The Green Energy Advice Bureau is committed to delivering the highest quality service possible and has ISO 9001:2015 Quality Management Systems certification, an internationally recognised standard devoted to the delivery of high quality services and products.
Certification under this standard means that, as a leading commercial energy and sustainability consultancy we:
- Aim to continuously improve our internal processes and services in order to enhance customer satisfaction, consistently meeting or exceeding their expectations
- Demonstrate the ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements
- Always aim to deliver the highest quality service possible to our new and existing customers
- Use feedback from our customers to improve our service and enhance their experience
- Review all of our partners and suppliers to ensure they provide best value and the highest quality service to our customers
- Regularly review risks to our services and manage them so they do not affect our customers
The Green Energy Advice Bureau is certified by The British Assessment Bureau who are accredited by the UKAS, the only national accreditation body for the United Kingdom appointed by government.