A Day in the Life: Wayne Baker

Here at The Green Energy Advice Bureau, we’re always on the lookout for bright sparks to join our growing team.

With a exciting opportunities available to be a part of our team, we thought we would take the time to talk to our Liverpool Sales Team Manager, Wayne Baker to find out more about his role and why he loves working here.

So Wayne, what made you apply for a job at TGEAB?

It was all about timing really, I had established myself at a competitor business over a five-year period but it had reached a stage where there had been a number of changes at the top and employees were not being listened too which was very frustrating. When Paul Cobb (Managing Director and founder of The Green Energy Advice Bureau) reached out over LinkedIn, it felt like an interesting opportunity and a chance to take my career to the next stage.

What does a typical working day look like for you?

There isn’t really a typical day. I’ll check that our consultants have clear objectives, that they are motivated in working towards them, and will gather the tools and advice needed to help them meet their goals. I also make sure that, as a team, we learn from each other’s mistakes and successes to ensure our customers always receive the most value and best service.

What is your favourite aspect of your role?

Developing people! It’s really nice to watch a person go through a natural learning curve and transform into a capable consultant. There’s always hiccups along the way, but that’s part of the journey and it’s my job to reassure them and advise on the best way forward.

What is your favourite thing about working at TGEAB?

Listening ears! In the time I’ve been here, it very apparent that TGEAB is a company that will take the advice from the people on the frontline and act on it.

In your career, how does working for the compare to other companies?

It’s still early doors in our Liverpool office, however I don’t think I’ve ever worked in an environment with such togetherness. I’ve been in teams that have gelled really well, but it always seemed to stop there. At TGEAB Ricky Chaplin (Head of North West Division) has done a great job in creating one big team.

What do you think sets TGEAB apart from other energy brokers?

We look at the industry from a customer’s point of view, consistently reviewing the ways we can reduce a customer’s overall spend. Sustainability is a big focus for TGEAB, in a rising market, we assist customers in reducing consumption to counteract rising energy costs and government taxes.

What is your top energy saving tip for businesses?

Take the time to understand your current accounts, learn the industry basics and find out what leverage you have. Typically, some of the biggest savings we see come from the most simple amendments such as purchasing at a different time of the year or taking the time to align your contract end dates.

What do you get up to when you’re not at work?

Outside of work I like to constantly try new things and learn new skills, whether it be photography, graphic design or woodworking, I am always trying to learn something new – it keeps the mind active!

Thanks Wayne.

Established in 2015, we are dedicated to offering excellent customer service and competitive prices and have been shortlisted for a number of national awards including the Lloyds New Business of the Year, The Energy Live Consultancy Awards, Energy Efficiency Awards and The Small Business Awards. None of this would be possible without our focused, dedicated and experienced staff.

We recruit the very best staff, providing great opportunities for professional development and career progression – along with excellent rates of pay.

We are recruiting – to find out more about our current vacancies, visit our careers page.

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